FAQ + Support

  • How much cash back will I get?

    5% in all countries except 1% in Japan.

  • How soon will you calculate my earnings after I buy in-app items?

    We usually detect your purchase within a day and we send you a notification by email.

  • Can I earn cash back if I buy multiple items?

    Yes, as long as you launch the app via CashBack and buy items there within 24 hours.

  • Can I earn cash back even if I use my iTunes gift card to make in-app purchases?

    Yes

  • When will I get paid?

    Each payment you get will represent your monthly earnings from 3 months ago. For example, January earnings will be paid end April. Your earnings will roll over into a later payment if your total earnings are less than the minimum payment amount.

  • Can I get paid in other ways? What are the minimum payment amounts?

    Eventually, yes. Currently only Paypal is supported and their minimum payment amount is U.S. Dollar $1.00.

  • Which currencies do you support?

    The following currencies are supported. If you buy items in other currencies, your earnings will be reflected in USD (using the prevailing exchange rate).

    • Australian Dollar (AUD)
    • Canadian Dollar (CAD)
    • Czech Koruna (CZK)
    • Danish Krone (DKK)
    • Euro (EUR)
    • Hong Kong Dollar (HKD)
    • Hungarian Forint (HUF)
    • Israeli New Sheqel (ILS)
    • Japanese Yen (JPY)
    • Mexican Peso (MXN)
    • Norwegian Krone (NOK)
    • New Zealand Dollar (NZD)
    • Philippine Peso (PHP)
    • Polish Zloty (PLN)
    • Pound Sterling (GBP)
    • Russian Ruble (RUB)
    • Singapore Dollar (SGD)
    • Swedish Krona (SEK)
    • Swiss Franc (CHF)
    • Taiwan New Dollar (TWD)
    • Thai Baht (THB)
    • U.S. Dollar (USD)

  • I don’t see my earnings even though I launched my app via CashBack and and made in-app purchases.

    Possible reasons include:
    1) After you launched the app from within CashBack, you visited other websites before you made in-app purchases.
    2) You purchased items in the later than 24 hours after you initially launched the app via CashBack.

  • How do I delete my account?

    Please email us at cashback-support@searchman.com

  • Will my earnings expire?

    No as long as you keep using CashBack. If your account is inactive for more than twelve (12) consecutive months, CashBack reserves the right to debit your entire CashBack account balance to recover the cost of account maintenance.